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Shell Aviation

Date of becoming Airline Partner in AACO: 2002

Shell Aviation is a global supplier of aviation fuels, lubricants, and solutions in more than 60 countries. Customers range from the world’s largest airlines to private pilots. Over more than 100 years, it has built a reputation for innovating for its customers, as well as being a trusted global partner with a focus on world-class safety, operations and supply security. Shell believes that the aviation industry can and needs to achieve net-zero emissions by 2050, and plays three roles when it comes to the sector; a fuel supplier (conventional and sustainable), a technology partner, and the proponent of energy solutions for airports. With one of the most extensive refuelling networks in the world Shell Aviation supplies fuel, lubricants, and sustainable solutions worldwide. We feel this puts us in a unique position to enable collaboration when it comes to decarbonisation.

Committed to the Middle East Region
Shell Aviation has been active in the Middle East since 1962 starting in Muscat, Oman. Today, customers can refuel with Shell Aviation at various airports in the Middle East, South Asia, South Africa, it provides professional customer service through its dedicated account managers based across the region. Shell Aviation has also built a cross-functional team of experts in Dubai, U.A.E, to provide long term support to the region’s fast-growing aviation industry. In 2017, Shell Aviation celebrated its 50th anniversary of operating in Dubai where it currently provides aviation fuels, lubricants and services at both airports - Dubai International (DXB) and Dubai World Central (DWC), refueling more than 2,600 aircraft a month. AeroShell’s high quality lubricants, are also available through its distributors in the Middle East.  Shell Aviation has been an industry partner of the Arab Air Carriers Organization since 2002, and in 2009, contributed to a global aviation milestone when it refuelled the world’s first commercial passenger flight powered by fuel made from natural gas, which was flown by Qatar Airways from London Gatwick to Doha. In recognition of its contribution to the region’s aviation industry, it was named ‘Best Regional Fuels Provider’ at the Emerging Markets Aviation Awards (EMAA) for three consecutive years (2010-2012).

Global Recognition
In 2014, Shell Aviation received a 20-year Strategic Partner award from the International Air Transport Association (IATA), acknowledging its significant contribution to the industry and strong cooperation with the member airlines of the association since 1994. At the 2013/2014 Armbrust Awards, it was voted by airlines as the “Best International Fuel Supplier”, and also won the “Best Technical and Operational Performance” award for the fifteenth time in the award’s eighteen-year history. In 2018, Shell Aviation won the SAP Innovation Award. The Shell Aviation entry stood out among hundreds of entries, as one of the most compelling examples of industry innovation and the use of SAP solutions to provide significant business value and a distinct competitive advantage.

Regional Main Contact

Name: Mr. Andrew-Ky Ng
Position: Global Marketing Analyst
Telephone: +65 6390 7307
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