Abu Dhabi Airports released its passenger traffic results for the first quarter of 2022 which reveal Abu Dhabi International Airport welcomed 2.56 million guests, more than triple the number seen during the same period lain 2021, on the back of resurgent demand and the resulting introduction of new frequencies, routes and services.
First quarter statistics confirm that 2,563,297 passengers were served compared to 807,310 in Q1 2021, an increase of 218% as COVID-19 related travel restrictions across the globe eased and markets re-opened. The airport recorded 22,689 flights during the period compared to 16,351 in 2021, a sharp increase of 38.8%.
Service levels continue to be robust
Customers continued to rate service levels highly at Abu Dhabi International during the first three months of 2022 across a number of metrics including airport cleanliness (98.4%), feeling safe and secure (98.2%), happiness index (96.4%) and health safety (97.4%). The overall satisfaction score as measured by Airports Council International (ACI) was 91.8%*.
First quarter baggage service was similarly robust as a total of 1,737,290 bags were processed through the airport’s baggage system during the first three months of the year with a delivery success rate of 99.8%.
Abu Dhabi International Airport also handled 144,114 tonnes of air freight during the first quarter, a decline of 15.7% compared to the 170,876 tonnes handled during the same period last year primarily due to the redeployment of cargo capacity to support passenger operations. The airport processed 1,835 tonnes of mail during the period compared to 2,518 tonnes during Q1 2021, down 27.1% for the same reason.
Source: Abu Dhabi Airports