Bahrain Airport Services (BAS) signed a contract with SITA to deploy the SITA Airport Management, enabling BAS to manage its ground handler operation as cost effective as possible and ensure the services are delivered in a timely manner, avoiding flight delays.
A key component of the technology upgrade is SITA Mobile Resource Manager which calculates optimal staffing levels, creates optimized rosters and gives a real time view of task allocations and activities at Bahrain International Airport (BIA).
Through the new system, agents will be offered mobile access to enable data entry at the time and place of their operations. The system can also be used by all BAS staff working on shift rosters.
Source: Bahrain News Agency