Qatar Airways and Accenture are joining forces to revolutionize the aviation industry through artificial intelligence (AI) technologies. This strategic partnership aims to elevate customer experience, optimize operational efficiency, and enhance overall airline group performance.
As part of this partnership, Qatar Airways and Accenture has established “AI Skyways” to further position the multi award-winning airline as a leader in aviation AI and advance technology in the region and beyond.
AI Skyways will lay the foundation to deliver value-led AI initiatives across the Qatar Airways Group through its responsible AI practices, data and platform offerings, and value realization office that will quantify and maximize the value of AI initiatives. These will accelerate the implementation of AI solutions across a variety of aviation use cases including optimizing flight schedules, enhancing predictive maintenance, and personalizing customer interactions, allowing Qatar Airways to focus on delivering exceptional travel experiences. In addition, this will allow Qatar Airways to explore future trends and applications of AI in the aviation industry, to ensure sustained growth and adaptation, thereby strengthening its resilience to changing market demands.
Source: Accenture