Oman Air has introduced a new WhatsApp service which enables its guests to communicate instantly with airline staff via the messaging app. Clients who opt for this service can now receive their booking confirmations, check-in notifications, boarding passes, flight status updates in addition to other requested information, directly through the messaging app.
The service offers secure, efficient and personalized customer interaction between the airline and the customer, with no third- party interference.
Source: Oman Air