In March 2011, mercator made a promise to its customers and the aviation safety industry to develop a cutting-edge safety and compliance management system to enable the aviation industry to manage safety information and compliance in an integrated and efficient manner.
In only 15 short months, mercator has delivered its promise.
The new safety and compliance management system which replacing mercator’s existing product, Sentinel, is now live and running with its launch customer, the award-winning airline, Emirates.. Employees have been provided with a set of guidelines towards ensuring that standards of safety are continually improved across the Emirates Group. This also ensures the welfare and safety of the Group’s customers, colleagues and equipment; and improves operational performance.
Developed in cooperation with a dedicated project team at Emirates, the system is now being used by the over 50,000 strong team across the Emirates Group to report safety information. Delivered on time, the safety management solution allows Emirates to demonstrate compliance to the ICAO SMS guidelines.. Following the pilot period, the product will be made available to the rest of mercator’s customers and the wider aviation industry in the coming months.
Source: mercator