Iraqi Airways has renewed its partnership agreement with SITA to maintain its track record of continuous innovation in passenger and baggage management systems, boosting the travel experience on board the Green Bird and its partner airlines.
Key in upgrading the travel experience will be the implementation of SITA’s Flex Hybrid system. This will speed up passenger processing at Baghdad and Basra airports, providing staff quick and secure access to airline systems and applications through cloud infrastructure with high flexibility and scalability to meet fluctuating demand.
Iraqi Airways will also boost its baggage management capabilities with SITA Bag Manager Online, which offers advanced visibility of each bag’s journey. The solution tracks every bag that is loaded onto a plane, a ULD, or a cart, matching each bag with departing passengers, tracking them in real time throughout the airport, and ensuring they are loaded onto the correct plane, offering passengers peace of mind and allowing staff to focus on more complex tasks.
Finally, SITA’s Information Display System will revamp the airline’s flight display systems, with a sleek interface that keeps travelers fully informed with down-to-the-minute automatic updates on changing flight departure or arrival times.
Source: SITA