Etihad Cargo has launched an innovative Instant Offer Rate (IOR) tool, further enhancing the airline's online booking portal to streamline the booking process, provide faster response times and offer improved levels of customer service.
IOR solution will enable the airline to boost efficiency, reducing pricing transaction times by up to 70%. Utilising automation, the new IOR feature will enhance the booking experience for Etihad Cargo's partners and customers.
Prices are instantly generated based on five key booking and flight parameters, including density, departure day, direct and indirect flights, flight demand and requested services.
Using this data, the IOR solution will provide the best available price to customers within a few seconds, offering a user-friendly booking process via Etihad Cargo's online portal.
Source: Etihad Cargo