Etihad Airways and IBS Software (IBS), a provider of new generation IT travel solutions, have signed a contract to enhance the airline’s operations. This will be done by implementing IBS’ iFlight NEO Ops and iFlight NEO HUB systems as the core technological solutions that will help increase on-time performance, improve operational efficiency, maintain network integrity and enhance hub connectivity.
Under the contract, Etihad Airways will use IBS solutions to automate the monitoring and management of guests and baggage journeys, especially when the journey involves a connection through the airline’s Abu Dhabi Hub.
At a global level, the technology will allow for more efficient aircraft assignment and flight tracking, throughout the airline’s network. The new systems will also enable enhanced situational awareness through dashboards and alerts presented to the operational control team, as well as faster and more effective decision making for operational issues through suggested resolutions.
iFlight NEO is designed to manage an airline’s fleet and hub, employ emerging technologies and support innovation. iFlight NEO also solves real-time data integration challenges in airline operations by providing a comprehensive overview of situational awareness that allows for proactive decision making and enables all stakeholders to collaboratively decide on the best disruption management strategy.
Source: Etihad Airways