In response to the current situation, Etihad Airways is introducing Etihad Credit to give guests the freedom to delay their travel plans by permitting a free cancellation and is offering the original value of their booking to be used as credit towards their next trip.
As the situation around the novel coronavirus (COVID-19) continues to evolve, these new measures will provide maximum flexibility and ensures guests that need to travel, do so safely and conveniently.
Etihad Credit is available for all guests who have booked to travel before 30 June 2020. Guests have until 30 September 2020 to rebook their trip, for travel until 31 December 2020 – any ticket, any fare type, any Etihad destination. Any fare difference from the original ticket price will be charged. Additionally, Etihad Guest Members will be gifted monthly bonus Tier Miles from 31 March for three months to help them maintain their Tier Status. Eligible Members will receive further information directly.
Source: Etihad Airways