What’s New

Qatar Airways has designed and implemented a next generation cargo management system named CROAMIS to manage its end-to-end airline cargo business processes. CROAMIS, Qatar Airways’ Cargo Reservations, Operations, Accounting and Management Information System, is a single system serving the airline’s entire global cargo network, designed to scale with the future growth expected.
CROAMIS has been developed in-house by Qatar Airways through an innovative co-funded model with global IT services provider Wipro. It is an integrated system that enables comprehensive automation of the airline’s core business functions and supports collaborative operations across the airline’s cargo supply chain. The system incorporates the latest practices in business functions including sales, pricing, cargo ground handling, and ULD Management.
CROAMIS provides an integrated revenue management module for inventory management, cargo load and revenue optimization and also has a robust cargo revenue accounting suite. 
With CROAMIS Qatar Airways can provide full automation for the entire ground handling operation at the airline’s Doha hub at Hamad International Airport. Built on service oriented architecture using Java technology, CROAMIS is an internet-based solution compatible with all mobile platforms.
CROAMIS facilitates service improvements such as track and trace, e-booking and e-freight functions via the Qatar Airways Cargo’s website, thereby allowing airfreight customers to access real time information regarding their shipments.
Source: Qatar Airways